Frequently Asked Questions
What is the cost of a monument?
Many variables affect the cost of a memorial. The style (flat, upright, pillow, etc.), colour and shape will definitely affect pricing, depending on the complexity of the shape and where the granite is coming from (for example: Canada, the U.S., India, China). Very complex custom artwork and laser-etching will also likely increase the cost.
Other factors to consider are installation fees and permit fees, if applicable. Please contact a sales representative for more information pertaining to your specific situation.
How long will it take to have the monument installed?
If we have the monument in stock, the family’s approval to go ahead with a design, and the memorial is to be installed within city limits, we can often install within weeks. Of course, other factors such as the weather influence timing. Certain cemeteries will not allow installs after a certain date in the autumn until springtime.
Why do I need to put down a deposit?
Sunset asks that a deposit be put down so that we may order the stone on your behalf or put it on hold once you are certain that you would like to proceed with the order. The remainder is due only after we have installed the monument to your complete satisfaction.
Do you offer any warranty on your products?
We do offer a no-hassle warranty on the granite that you purchase, provided that it is an internal flaw in the granite itself. In such a case, we would simply replace the monument with a brand new one, including the inscription at no extra cost to you.
I didn't purchase our monument through your company originally. Are you able to add information to our monument anyway? Do you have to uninstall it and bring it in to your shop to do the inscription?
Absolutely! Our crew will go out to the cemetery where your monument is installed and do a rubbing of it so that the designers can match the new inscription’s fonts to the original’s. We make every attempt not to disturb the memorial, but in some rare cases where we don’t have a choice, we will bring it to our shop to have the work completed, then return the monument and install it as it was originally.